Privacy policy

MOVU ACT company responsible for the treatment of information; the following Treatment Policy applies to the information collected.

Authorization granted by the Client.

When our clients decide to register in our program, we obtain and keep the following information authorized by the Client when filling out the form at any point of sale: Names and surnames, identity document, address, neighborhood, city, cell phone number, and email address.
The Client affirms that the personal data provided at the time of registration and login are used to send information by MOVU ACT through email (in this case, the mailing companies used for this purpose) or by any other means. If the Client at the time of registering in our express loyalty program does not wish to receive emails or text messages on the form, it will be respected, and no information will be sent by these means. MOVU ACT may transfer Personally Identifiable Information as part of the assets of MOVU ACT if the company or aspects of the business are sold, merged, or acquired by third parties. Notwithstanding the previous authorizations by the Client, MOVU ACT undertakes to comply with its obligation of confidentiality of the data, taking all the necessary technical, organizational, and security measures to avoid its alteration, loss, treatment, or unauthorized access, as established in law 1581 of 2012 and decree 1377 of 2013. The Client must respond for easy understanding. MOVU ACT reserves the right to exclude from the loyalty program any Client who has filled in false information or is incomprehensible.

RIGHTS OF CLIENTS.

The Client, as the personal data owner, will have the following rights.

  •         Know, update, rectify and delete your personal data information against MOVU ACT in charge of processing the information provided. This right may also be applied when partial, inaccurate, incomplete, divided, or misleading data or whose processing is expressly prohibited or has not been authorized.
  •       Request proof of authorization granted to MOVU ACT. except when expressly excepted by law as a requirement for treatment (article 10 Law 1581 of 2012).
  •         Be informed by MOVU ACT prior request about the existence of data that concerns you and the use that has been given to your personal data information.
  •         Submit complaints to the Superintendence of Industry and Commerce for breaches of the provisions of Law 1581 of 2012 and other regulations that modify, add or complement it.
  •         Revoke the authorization and/or request the deletion of the data when the principles, rights, and constitutional and legal guarantees are not respected in the treatment. The revocation and/or deletion will proceed when the Superintendence of Industry and Commerce has determined that in the treatment, the person in charge or charge has incurred conduct contrary to the law and the Constitution.
  •       Free access to your personal data information that has been processed.

The rights to know, update, rectify and delete information, revoke the authorization, or request proof, may be exercised by written request addressed to the Customer Service area of MOVU ACT for the attention of these requests. The company is located at CALLE 79A # 8-63 OFICINA 200) in Bogota, D.C., - Colombia; sending an email to info@movusportswear.com. The holder must indicate his full name, number identification, and the physical address or email where she/he will receive the response. The query will be answered within a maximum term of ten (15) business days from the date of receipt. Suppose it is not possible to give a response within said term; in that case, the respective owner of the information will be informed, explaining the reasons for the delay and indicating the date on which your query will be answered. It may be within the following (7) business days at the expiration of the first term. In case of claims, the procedure established in article 15 of Law 1581 of 2012 will be followed. Suppose within (30) business days, counting from the receipt of the email; the owner has yet to be contacted to delete the data or revoke the authorization. In that case, MOVU ACT may continue processing the data for the purposes indicated in this data protection policy, informing customers by email without losing the right to exercise their rights at any time or request the total elimination or part of the data. (Article 10 of Decree 1377 of 2013).

 

SHOPIFY

OUR STORE IS HOSTED ON SHOPIFY INC. THEY PROVIDE US WITH AN ONLINE ELECTRONIC COMMERCE PLATFORM ALLOWS US TO SELL OUR PRODUCTS AND SERVICES TO YOU.

YOUR DATA IS STORED THROUGH SHOPIFY DATA STORAGE, DATABASES, AND THE GENERAL SHOPIFY APPLICATION. YOUR DATA IS STORED ON A SECURE SERVER BEHIND A FIREWALL.

 PAYMENT

 IF YOU CHOOSE A DIRECT PAYMENT GATEWAY TO COMPLETE YOUR PURCHASE, SHOPIFY WILL STORE YOUR CREDIT CARD DATA. IT IS ENCRYPTED THROUGH THE PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI-DSS). YOUR PURCHASE TRANSACTION DATA IS STORED ONLY TO THE EXTENT IT IS NECESSARY TO COMPLETE THE PURCHASE TRANSACTION. AFTER IT IS COMPLETED, YOUR PURCHASE TRANSACTION INFORMATION IS DELETED.

 ALL DIRECT PAYMENT GATEWAYS ADHERE TO THE STANDARDS ESTABLISHED BY PCI-DSS AS INDICATED BY THE PCI SECURITY STANDARDS COUNCIL, WHICH IS A JOINT EFFORT OF BRANDS SUCH AS VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER.

 PCI-DSS REQUIREMENTS HELP ENSURE THE SECURE HANDLING OF CREDIT CARD INFORMATION FROM STORES AND THEIR SERVICE PROVIDERS.

FOR A CLEARER VIEW, YOU ALSO WANT TO READ SHOPIFY'S TERMS OF SERVICE HERE OR THE PRIVACY STATEMENT HERE.

 CHANGES TO THIS PRIVACY POLICY

 WE RESERVE THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME, SO PLEASE REVIEW IT FREQUENTLY. CHANGES AND CLARIFICATIONS WILL TAKE EFFECT IMMEDIATELY AFTER THEIR PUBLICATION ON THE WEBSITE. SUPPOSE WE MAKE MATERIAL CHANGES TO THIS POLICY. IN THAT CASE, WE WILL NOTIFY YOU HERE IT HAS BEEN UPDATED, SO YOU ARE AWARE OF WHAT INFORMATION WE COLLECT AND HOW UNDER WHAT CIRCUMSTANCES, IF ANY, WE USE AND/OR DISCLOSE IT.